Contact Us
We're here to help with anything you need
Email Us
The best way to reach us is by email. Whether you have a question about your account, need technical help, or want to share feedback, our support team is ready to assist you.
support@fluentai.spaceResponse Times
We aim to respond to all inquiries as quickly as possible. Below are our typical response times based on the type of request.
| Category | Response Time |
|---|---|
| General Inquiries | 2 business days |
| Technical Support | 1 business day |
| Billing | 2 business days |
| Account Issues | 1 business day |
What to Include in Your Email
To help us resolve your inquiry as quickly as possible, please include the following information in your email where applicable.
- The email address associated with your FluentAI account
- A clear description of your question or issue
- Any relevant screenshots or error messages
- Your transaction or session ID (if applicable)
- Steps to reproduce the issue (for technical problems)
Good to Know
Our support team operates Monday through Friday during standard business hours. All inquiries received outside of these hours will be addressed on the next business day. For account-specific requests, please email us from the address associated with your FluentAI account so we can verify your identity and assist you more efficiently.